Darren, Collections Agency Exchange St Said:
I had been giving this credit processor's contact information by another collection agency that currently works with this group's counterpart - bank? I am not sure why the industry is the way it is but when it comes to credit cards this guy made sense out of it for me in a clear understandable way. A real tutorial! Gave me a best practices guide from the bank on the first date which I hope does not say something about the collection's industry.
The merchant credit card rates are different for collection agencies, he could not use his main office or processor due to its rank as medium risk code for collections and accepting credit cards, Collection agencies - Debt recovery - legal recovery require credit card processing service due the large use of debit cards now. I have had a very difficult time explaining this idea of taking credit cards because every merchant account sales agent - office whatever you want to call it come into my office only waste my time and $$$$.
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